RefWorks Scheduled Downtime

We received the following notice from RefWorks:

 

Beginning on Saturday August 24th at 10:00pm EDT there will be a downtime window for RefWorks lasting until Sunday August 25th at 4:00am EDT. This means that users will not be able to access network paths for RefWorks during this time period, and attempted access will redirect you to a reminder about the scheduled maintenance hours.

In addition, after the system maintenance has been performed, users may notice brief periods of slow response time while our operations team carries out routine testing to verify system capacity and performance.

We apologize in advance for any inconvenience; however, this system maintenance is necessary to make significant improvements to storage performance issues amidst forecasted usage growth. Please note that this will not compromise any work in your personal RefWorks database. Feel free to contact support@refworks-cos.com if you have questions or concerns, and thank you for your understanding.

 

As always, Miner librarians are also here to assist you with RefWorks. Call the reference line at (585) 275-2487 or submit a request electronically  to schedule a class or one-on-one training or to troubleshoot any problems.

 

 

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