Problems renewing items online?

Well, this is embarrassing!

We just found out that some of our customers are experiencing problems when trying to renew items online through the Voyager Library Catalog.

Problems include:

Receiving a URL error when trying to renew items if you already have numerous items checked out.

Not being able to see the new due dates after renewing items.
(HINT: Sometimes the correct due dates will display after refreshing or reloading the page.)

A fix is in the works.

Until then, if you’re having any difficulties (or even if you’re not!), we’d be happy to renew your items by phone. Just give us a call at (585) 275-3361.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: